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Ed Pearce said:

sorry bazo i had to steal your shut

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cry

but i told them to cancel my order completely otherwise paypal's gonna charge me the wrong amount since i'd be paying in installments

didn't get charged yet

okay

o i misread; the issue is it not being shipped, not not being delivered

and in the end i got a defective pair and had to pay for the return shipping

wouldnt it be the couriers fault if it isnt being delivered to you though?

first they claimed they were in stock, then they weren't, then they were supposed to get more within 2 weeks, then it took 1 month and shipping took another two+ weeks

they did this with the headphones too

oh yeah this isn't the first time thomann does this btw

its not like i tip bad or something either they just dont read the instructions lmao, like i have family members sleeping

like bro are you fucking with me

yeah i'm gonna request a refund for that

tththitthis reminds me of when i order a pizza with contactless delivery, with instructions saying "dont knock or ring doorbell", and the fucking deluvery person disregards all of it, makes a huge ruckus, and when i dont answer the door they take the pizza back to the store

BRUHHH

"11-14 weeks"

one of the items is suddenly unavailable

checked the orders page on thomann

only courier i havent had an jssue with is ups, who is actually surprisingly great in my experience

i'm going to fucking snap.

.

.

yeah

like i can understand needing to quarantine the package or whatever but just fucking keep me updated please, i dont wanna be left in the dark on $1000 purchases

and they wouldnt give me any info on it

the headphones i ordered from thomann also took weeks to arrive

sat in a warehouse for a month and a half while under the "out for delivery" status

i ordered a koma elektronik field kit and field kit fx from koma, and it took dhl 3 months to deliver it from germany

it's been like a year i think and they haven't said anything so fuck them

i never paid them. fuck them.

they wanted 15€ in customs fees and i had to pay them through a link they sent me via sms - no https on that, no paypal option

jesus man

my family has had all around terrible experiences with fedex

when i finally got it (package was all beaten up, i got posters with my pads and they were all crinkled and crumped to hell and back)

lmfao

ordered 50€ worth of headphones pads from japan, took almost two months. got here within two weeks then spent a month in customs then fedex's local head of customer rep lied for two weeks about the shipment status being "out for delivery"

yeah it was annoying bullshit, but i wasnt about to let $700 go down the drain on a phone i didnt receive

fedex sucks

last time fedex delivered something to me, it was a phone. they said they delivered it, which they didnt (have doorbell proof) and they kept lying saying that they did. made me cancel my order with the vendor and have it redelivered. bad to go through "investigations" to see if i was eligible for a refund lol

why should i get a EW CC+ 1 year sub from thomann for 212€ when i can get it from best service (yes that best service) for 199€ - the same exact price listed on EW's site?

even if it's not a lot it doesn't matter, it's just the fact that they get away with it that bothers me

also they like to make money off of digital products

but they don't even ship your orders even tho they claim everything's already in their warehouse

generally fucking shit value compared to other shops

my worst experiences are with dhl and fedex

the cheapest couriers

shit shipping fees

not only do they have terrible customer support